At Alpha Gummy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Place an order for Alpha Gummy products
Create an account on our website
Subscribe to our newsletter or marketing communications
Contact our customer service team
Participate in surveys, contests, or promotions
This information may include:
Name and contact information (email address, phone number, shipping address)
Payment information (credit card details, billing address)
Account credentials (username, password)
Order history and preferences
Communications with our customer service
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activities, including:
IP address and browser type
Operating system and device information
Pages viewed and time spent on our site
Referring website addresses
Click patterns and site navigation
2. How We Use Your Information
We use the collected information for various purposes:
Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer service
Account Management: To create and manage your account, including password resets and account updates
Communication: To send you order confirmations, shipping updates, and respond to your inquiries
Marketing: To send promotional emails, special offers, and newsletters (with your consent)
Improvement: To analyze website usage and improve our products, services, and user experience
Legal Compliance: To comply with legal obligations and protect our rights
Fraud Prevention: To detect, prevent, and address fraudulent activities
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
Essential Cookies: Required for website functionality
Analytics Cookies: To understand how visitors use our site
Marketing Cookies: To deliver relevant advertisements
Preference Cookies: To remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
Business Partners: Trusted partners who assist in delivering our services
Legal Requirements: When required by law, court order, or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data (SSL/TLS)
Secure payment processing
Regular security assessments
Access controls and authentication
Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications
Data Portability: Request a copy of your data in a portable format
Restriction: Request restriction of processing your information
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
8. Children's Privacy
Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@alphagummy.com
Website: https://alphagummy-en.com
Address: Alpha Gummy, Customer Privacy Department
We are committed to resolving any privacy concerns you may have and will respond to your inquiries within a reasonable timeframe.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising your rights
13. European Privacy Rights
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 6, as well as the right to lodge a complaint with your local data protection authority.
Thank you for trusting Alpha Gummy with your personal information. We are committed to protecting your privacy and providing you with the highest quality products and service.